Release Notes

Jul 10 2023: Web

  • New: If you have any additional services enabled on your Stripe account which are deducted as separate line items in each payout, those will now be reflected in the Daily Sales Summary report. On the Debit side, they appear as “Stripe Services”. On the Credit side, they appear as “Stripe Service Fees”.

June 6 2023: Web

  • New: Campaigns can now be sent directly to a list of email addresses you provide. When creating a new Campaign, choose Type: “Sends once to a list of email addresses”. This feature replaces the “Generate codes for email addresses” option on the Promotion editor. Read more about Campaigns.
  • New: You can see the email addresses which have chosen to unsubscribe from your promotional emails. Visit Settings > Theater Setup > Email and scroll down to “Existing opt-outs” (you must have permissions to edit Settings in order to see this).
  • New: You can now augment the Existing opt-outs list by manually providing Additional opt-outs. This field is below the Existing opt-outs field on Settings > Theater Setup > Email. Emails should be entered one per line. Read more about Managing Opt-outs.
  • Fix: Standardized the font size and gray color for field descriptions throughout the admin.
  • Fix: Improved the alignment of images in the Now Playing panel in the New Wave theme, when there was only one Show on a date, and various style enhancements.
  • Fix: Custom ordering of Shows in a Program is now respected on the Program detail page
  • Fix: Sponsors are now imported in the order they are entered into the Google Sheet (Filmbot for Festivals)
  • Fix: Shows in Programs are now ordered according to how they are entered in the Program Includes column on the Google Sheet (Filmbot for Festivals)
  • Fix: Prevent clicking the Import button twice on the Google Sheets importer (Filmbot for Festivals)
  • Fix: Various style improvements and cleanup on the Exhibition theme (Filmbot for Festivals)

May 16 2023: Web

  • New: In the New Wave theme, shows in the the Now Playing panel can now be contained rather than full width.
  • Enhancement: It’s now possible to select up to 100 items in the following fields:
    • Promotions: Eligible Ticket Types, Showtimes, Shows, Ineligible Showtimes, Eligible Products
    • Membership Plans: Eligible Ticket Types, Showtimes, Shows, Ineligible Showtimes, Eligible Products
    • Ticket Packs: Eligible Ticket Types, Showtimes, Shows, Ineligible Showtimes
    • Campaigns: Type: Sends once, based on purchase history > Customer Selection > Tickets Purchased

May 2 2023: Web

  • New: Visit Settings > Website to customize your site’s meta title and description tags, for SEO.
  • New: Google Analytics 4 support. Visit Settings > Website > Analytics to enter your Google tag ID. Read more about migrating to Google Analytics 4 and how to find your Google tag ID.
  • New: You can now insert images to your Campaigns using the Add Media button above the Email Content button. Read more about Campaigns.

Apr 25 2023: Web

  • New: Under Sales > Comscore, Nightly Grosses and Swift report histories can now be searched by date. This will enable sending report adjustments for dates farther back than has been possible until now.

Apr 18 2023: Web

  • New: Added a checkbox to showtimes on the Scheduler, which can be used to indicate that a showtime has open captions. Read more about showtimes with open captions.
  • New: Added an option to the Upcoming Shows template for including only open-captioned showtimes. Use this new option to create a page that lists all your open-captioned showtimes.
  • Fix: Resolved an issue with the Transaction History report, where some transactions could cause an error preventing download of the report.

Apr 4 2023: Web

  • New: Added an option to both Promotion rules and Ticket Pack rules to limit the discount to specific Shows. Read more about setting up Promotions and Ticket Packs.
  • New: Added a new type of Campaign which allows you to send a Promotion Code to customers who previously purchased tickets to specific shows you select. Read more about Campaigns.
  • New: Added a Send Test button to the Campaign editor, which can be used to preview how a campaign email will look before it’s sent out.

Mar 28 2023: Web

  • New: Today’s Tickets, Shortcuts, and Recent Updates Dashboard Widgets

Mar 14 2023: Web

  • Fix: Ensure reserved seats are released on abandoned orders with a failed payment
  • Fix: Prevent empty error messages from being returned to the Box Office app

Mar 7 2023: Web

  • Fix: Refactor Gift Memberships delivery to avoid possibility of a missed delivery
  • Maintenance: Upgraded error tracking integration