Nov 27 2024: Box Office

Release Notes

New: Renew annual memberships in the Box Office app! If your cinema sells annual memberships, you will have a new menu item at the top left called Memberships. Navigate there in order to add a membership renewal to the order.
Fix: Handle hiding and showing of software keyboard for those who are using a connected Bluetooth scanner or hardware keyboard.

Fix: Amount due on an exchange between different quantities of tickets will now be calculated correctly when there were booking fees on the original tickets. Note that booking fees paid on the original tickets will not be credited toward the amount due in the exchange.
Improvement: Various performance and cleanup tasks under the hood.

Enhancement: If Linked Memberships are in use, a column has been added to the Membership Plans listing for the linked membership plan
Fix: The “View” link on each showtime under Movies > Showtimes now points to the correct URL
Fix: It’s now possible to refund tickets from the order details page to a showtime that has been set to closed
Fix: Refunds and Exchanges on the same order can no longer be started at the same time from different staff IDs
Fix: Begin archiving orders more than 90 days old that were skipped during daylight savings on some sites
Fix: Nightly and weekly tasks will now run at the correct time when daylight savings changes

New: Additional reminder emails for annual memberships.
Enhancement: Added the ability to assign Alternate Codes to monthly memberships.
Enhancement: Login is no longer required on the membership Update / Renew pages if you are logged in to the admin.
Enhancement: Move the discount code field to the right side of the cart/checkout page on Festivals.
Enhancement: Only send one email to monthly members when their monthly payment succeeds; skip the one at midnight when their membership renews.

New: Sell tickets to multiple showtimes in a single order.
Fix: Adding concessions and gift cards to an order will now reset the inactivity timer.
Fix: Resolved an error when selling concessions with tickets to a showtime on a future date.

Enhancement: Refunding a GiftUp! gift card will now redeem the entire balance rather than void the card.
Enhancement: Backend updates to support the sale of multiple showtimes in one order from the Box Office app.

New: The Linked Memberships feature allows members to redeem benefits across both cinemas and festival sites supported by Filmbot! Learn more about this exciting new feature!
Fix: Prevent non-numeric characters from being entered in the Starting Cash amount when a station is opened.
Fix: Restored the border around the message box when a gift membership is being purchased.

New: You can now sell physical GiftUp! gift cards directly at the box office, making it easier for your guests to share the gift of independent cinema with their friends and family. Contact us at support@filmbot.com if you would like more information about this new feature.
Fix: Fixed issue where tips weren’t displayed in reprinted receipts.
Fix: Adjusted order details screen to fill the available space when payment buttons are not present.
Fix: Better handling of Stripe library load failures, with improved error messaging.
Fix: Resolved issue preventing “Print Signature Receipt” setting from being unchecked.
Fix: Fixed missing staff ID for some items in the activity log.
Fix: Improved error message when attempting to refund an order paid with cash or credit card to GiftUp!
Fix: Updated error logging to the latest version, for improved visibility into app behavior.

Fix: Ensured the last 4 digits of the card number on the “Update Payment Method” button on the monthly membership update page was always correct.
Fix: Resolved an issue where the postal code field could have different styles from the other card fields on the cinema ticket checkout page.
Fix: Fixed a broken link to the ticket QR code image in the order confirmation email for festivals

New: You can now search memberships by member last name in the Memberships > Purchased list, and in the Box Office app! Learn more about memberships on our support site.
Fix: Restored widget functionality to the Customizer in festival sites.